I've been using this bank in Helena for approximately two years and have had nothing but excellent service. I would highly recommend this branch to anyone.
What why cant they cash your check after 3 o clock seems no other bank in america has a problem cashing checks clearly passed 3 , the tellers at the drive through were snotty and rude and had the customer appreciation completed backwards!!!! I will forever tell everyone on a daily basis not to bank with this bank that couldnt cash my check past 3 cause they didn't have enough money its not a bank at all!!!! Apppaerently!!
They charge $5 every time I want to cash a check that is drawn from one of their customers - and I HAVE a flexperks account with them! They say that the account doesn't qualify for fee waiving... plus they say they open at 9am - try 9:15, even when they see you standing there in the cold for 20 minutes...
For years I've had ups and downs like a psyco roller coaster while dealing with USBank on my son's account. We closed it three years ago. Then we closed it 2 1/2 years ago. Then we closed it three months ago after having to reopen it (I know - confusing) to put .42 cents in it to make the balance clear and prevent being sent to colletions. And again this week the account has been closed, this time with proof and after being recalled from collections. Thank you Shana Bushilla and Linda Kimbel for your exceptional customer service, patience and understanding in this matter. To go above and beyond this way to save a customer relationship that officially ended three years ago is incredible and I appreciate everything you have done for my son and myself.
I will never bank here!!!!!! I would never bank here!!!! Worst customer service ever!!! Drive thru bullshit policy is to not cash checks for non-customers! How is that going to garner new customers!?!? It doesn't!!!!! It won't!!!! No wonder these stupid banks are failing!
U S Bank Branch is a US Bank based in Helena, Montana. U S Bank Branch is located at 302 N Last Chance Gulch Fl 1, Helena, MT 59601, USA.
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