Best place in town to ship. The staff are the friendliest and most knowledgeable in the business.
Worst customer service I have experienced in quite some time. It was apparent she did not want to help me. I have always had great customer service from UPS just not this time.
Notified to pick up my package here. First time I called employee told me nope not here. I said but I was notified and tracked it to your location. She cut me off abruptly saying it takes 24 hours. It is not here check on Monday. I then contacted UPS and they confirmed the package was delivered to the UPS store yesterday at 11:43. I called back and employee still stated not here. I asked can you please check. She rechecked and said oh it is here. I have never used this store and probably will not again.
I use this store every month to send an overnight package. The staff is friendly and easy to work with. The only issue I have ever had is when there is a new face and they haven't figured out the computer yet. Otherwise it is an easy in easy out visit. The hours are normal working hours and the location is about central, right off Montana and Cedar. The prices may seem a bit higher but really they are right there with the other pack and ship places and they are fairly close to the post office if you add in shipping supplies.
Expect undisclosed fees if you choose this place.. $1.09 to print 1 shipping label
They will charge like they feel. $1.09 for printing a single black &white page.
The Ups Store is a US Finance company based in Helena, Montana. The Ups Store is located at 2047 N Last Chance Gulch, Helena, MT 59601, USA.
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