I used to really like this pawn shop. Bought lots of items there and pawned lots of items there. Now they treat you like your stuff is garbage. I get that they need to make money and can't give you more than your items are worth but they have gotten ridiculous. Had a set of crows feet wrenches and didn't need them after all. Had bought them at a tool store in North Dakota cause thought I needed them that day. I paid $150.00 for the set. So tried to sell them to the pawn shop. Thought $50.00 would be fair since they were brand new. The guy looked them up supposedly and said a set on Amazon was $100.00. Another was $50.00. Told me it was my fault I paid too much for them cause I could have gotten them online for a lot less. Obviously I didn't have time to wait to have them shipped but he informed me it wasn't his problem and offered me $12.00. I went to another pawn shop and got $50.00. Lol I don't think I will even continue to buy things at Capital.
The owner is a weapons grade cheat, a weasel of the highest order and both his faces will deny it with a smile. Customer service? You must be joking, its at their convenience plain and simple, but be thankful because if you were to ask a flat tire a question about the British Pound, you would find yourself more informed and with better manners.
Went to shop for the first time and was greeted by friendly staff. They actually gave me more than I expected for my items I was selling, (really just looking to get rid of). Picked up a used acoustic guitar, price tag said $59 and without me even asking they dropped price down to $45 at register. They even searched for a case for guitar at no extra cost.
Great pawnshop, tons of inventory, and always will to deal. Picked up many tools and ice fishing gear way cheaper than new prices. Huge sale every December where the blow everything out the door. A real gem, I stop whenever I'm in town.
Very good experience.
Very honest and honorable people, GREAT selection of high quality merchandise, and good prices to boot. Thanks to Nathan, Shannon and Baron for being awesome!
Capital Pawn Jewelry And Loan is a US Jewelry Store based in Helena, Montana. Capital Pawn Jewelry And Loan is located at 1313 Cedar St, Helena, MT 59601, USA.
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