Thank you again Valley Vet!
The staff at Valley Vet is always incredible and understanding. I have worked with Dr. Tia Nelson or Dr. Costley for my pet (dogs) needs for years and with Molly for grooming and other things.
My dog LOVES to go see Dr Tia. Valley Vet takes great care of my animals. They are patient, and do a great job explaining my options in terms I can understand. I appreciate the care they provide for my animals. Thank you!
Run, don't walk, and find a vet in Helena who demonstrates care, compassion, along with excellent communication regarding your animal's care. Thankfully, there are plenty of good vets in Helena. There is NO excuse why my calls were not returned.
This is my first visit. My dogs are very timid and scared of everyone. The first vet tech that I had an encounter with was so sweet and gentle. She talked to her and got on the floor until kunk came to her. Very impressed. Changing vets for sure.
I brought my Labrador Retriever in to see Tia Nelson to get a homeopathic consultation to help manage pain he was having from arthritis. She performed chiropractic manipulations on his neck and back. The next day (Sunday), I noticed he was dragging his back hind leg. I called the office immediately on Monday to speak with her, but she was out that day. I left a message for her with the receptionist to please have her call me to discuss this new symptom that occurred following the visit. She never called me back. I called again about a week later because my dog was becoming increasingly worse and my current vet wanted to know which vertebrae were manipulated. I told the receptionist at Valley Vet that Tia still has not called me. Her response to me was unsatisfactory.... maybe heard a "huh."
I am looking forward to adding this service monthly for my precious dog and soul mate.
Today was no exception. Dr. Tia helped my Weimaraner Sunny so much today when she was in a lot of pain and showing signs of stress. Today she performed Chiropractic treatment on Sunny from head to toe and the instant relief on Sunny's face as well as her demeanor was priceless. I was so relieved and I could see that Dr. Tia was as well!
Sunny had her post op today after her surgery and the staff was just so wonderful and happy to see her. She pranced around on her now 3 legs and did a little dance for the crew. The Vet and office Manager were so amazing today and so were the techs. Sunny feels very special at Valley Vet.
Three weeks after we saw Tia, my dog was suffering too much, and he was euthanized because of complications due to spinal cord paralysis likely due to trauma. While I'll never know what caused this "trauma", I am heartsick that (1) my beautiful, vibrant dog is gone and (2) I never received a call despite my contacting this vet clinic twice. It was a horrifying experience for both my dog and me.
Valley Veterinary Hospital is a US Veterinary Care based in Helena, Montana. Valley Veterinary Hospital is located at 4880 N Montana Ave, Helena, MT 59602, USA.
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