manager there tried to rip me off cause i was upset and he thought i wouldn't notice!!!!
This store is very busy at times, but staff is friendly and helpful.
Service was good but the pickup truck we used had no 4 wheel drive. It had snowed 4 inches that day. Truck bed was filled with snow and we had to shovel it out before we used it. The gentleman said the truck had been running was ready to go. Went out to an ice cold truck..it was -6. Definitely think twice about going there again.
They nickle and some you whether it comes to self storage or truck rentals. I would recommend storing your stuff elsewhere. On top of all of that their customer service skills are lacking. The gentlemen in the morning was fine when I picked up the truck but the owner I talked to when I dropped it off was unprofessional.
I've rented 15' and 17' trucks here three times in March 2017 and have found the trucks to work well and staff courteous and efficient. Any damage to the trucks is marked on the truck so that the current renter isn't blamed for it, and contract includes a very helpful chart showing how many gallons of gas need to be added to bring the amount of gas in the truck when returned to the amount in it when rented. On one occasion I was a half-hour late in picking up the truck, and staff called to ask if I was ok. I will happily rent here in the future.
U Haul Moving Storage Of Helena is a US Moving Company based in Helena, Montana. U Haul Moving Storage Of Helena is located at 990 E Lyndale Ave, Helena, MT 59601, USA.
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