Purchased my battery on line for in store pick up. It was all easy, including the core refund. Only issue I had was getting my $10 mail in rebate coupon to mail in which I finally found someone who knew about it and went above and beyond to assist me. (Thank you Tyler)
Gary M
My experience was also bad - similar to other recent reviews. Recently had my iPhone 5s screen replaced and it cracked on the edge within the first week. Took it back to make a warranty claim. Of course, the "6 month warranty" doesn't cover a cracked screen. The original screen lasted five years and theirs lasted one week - and is not covered? This is the second time I have had them fix one of my phones, that ended poorly. Never again.
Ordered online and picked up w/o problem. 10% off from online order, guess they don't want you talking to the help as online is the only way to get the discount ...
It was my first time going there. Very cozy place inside. Excellent service. I ordered a strawberry smoothie, it's good.
My experience with Batteries Plus was not good. I had them replace a battery in my IPhone and the phone worked poorly and the battery life was bad. I took the phone to another company and the technician indicated that the battery used did not meet the Apple's specs and that was the reason for the erratic performance and the short battery life. I contacted Batteries Plus and asked them to refund my $$ and that I would return the battery. (3-4 weeks after they replaced it.) The manager informed me that their company policy is not to refund but to fix. I asked him why I would want him to fix it when they used the wrong product and that I was concerned that the policy may be incorrect in this situation. He was intractable, unreasonable and frustrating. Company policy is much more important to this company than fixing the problem.
Batteries Plus Bulbs is a US Electronics Store based in Helena, Montana. Batteries Plus Bulbs is located at 3091 N Sanders St, Helena, MT 59601, USA.
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