Nice clerks and good manager.
On Tuesday I looked at a Dell laptop that was on sale and wanted to buy it. The tech guy informed me that the store was out of stock for this item, but that I should return on Friday/Saturday when their re-supply truck comes in. He assured me that the sale was good for 10 more days. By Friday the shipment had not come in, but another tech guy told me he'd call me the following day to advise me whether or not it comes in. He acknowledged the sale price. I did not get the promised call back, but visited the store on Saturday anyway, intending to order the laptop if it was not in yet. It was not in, and the second tech guy advised me that the sale price was off. I left. I'm done w/ Staples.
The Buy online, Pickup in store thing didn't work out, but the guy in the tech department was very helpful and efficient in getting the order canceled and my refund underway. A good person to work with.
went in to get some felt tip pens and need help to find them. Everyone was up front visiting with each other. I findly found them by my self. I will not be going back there any time soon.
My experience was positive. The staff was friendly, helpful, good attitudes. Thanks especially to Emily who worked the late shift, and was very helpful in the print department.
Staples is a US Electronics Store based in Helena, Montana. Staples is located at 2020 Cromwell Dixon Ln, Helena, MT 59601, USA.
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